11 Ways Social Media Could Hurt Businesses


Have you been wondering if there are disadvantages of social media for business? Then, you are at the right spot. This post will succinctly expose a few cons of social media for business owners.

Although we see social media as one of the effective strategies for marketing, it also has disadvantages.

The disadvantages don’t always mean that the method is not effective, but instead, it presents some hurdles that may likely disrupt the campaign process.

The drawbacks of social media on a business have adverse effects and should be carefully managed. Business owners should pay good attention while operating their businesses online since a lot can go wrong in that space.

Most businesses are mainly affected by web scammers and might collapse in the end.

12 Ways Social Media Could Hurt Businesses

Below are the ways in which social media can hurt or destroy businesses:

1. Website Hacking

Hacking is one of the disadvantages of social media for business. There are known to be web hackers who target powerful accounts on social media platforms.

Small businesses are vulnerable to this too. These hackers can tarnish your business reputation when they find their way into your well-organized business account and publish negative content that may likely affect your business.

It is no news that most hackers carry out fraudulent acts on people’s accounts. They could scam people of money or ask that the account owner sends a hefty ransom of money before the account is to be returned.

If their wish is not granted, there is a high chance that you lose your business to them. This can retard your business growth.

Be careful with the platform you add private information about yourself and your business online. Most hackers get access to your business through this.

2. Negative Feedback and Comments

Most social media platforms are not private. Everything is public. From interactions between business owners to comments.

This gives room for negative feedback that can harm your business. Matters could become worse if an influencer gives negative feedback on your business, then your business is ruined because you might lose huge potential customers from the influencer’s path.

Also, most of your customers may withdraw from buying your products and this will greatly affect your sales.

3. Planning

For the success of social media marketing, a lot of strategies have to be put in to get good results.

The prosperity of your business on social media depends on the energy you put into planning and execution. It takes a long time.

For your business to excel on social media, you need to have a considerable number of followers on your social media platforms, and acquiring these followers is yet another task.

Engaging in posting content regularly and interacting with the audience is a good way of acquiring followers. Apart from followers, business owners need a long-term strategy for their business. This will yield positive results.

Also, business owners have to stay active on their social media platforms to be able to engage with their customers and this can be stressful for working-class people.

4. Expertise

Another big downsize to social media for business is that it is complex to run successfully. You need to be professional to carry out social media campaigns.

To get maximum results, you must be able to set up Ad campaigns adequately, engage with your audience properly, and most importantly, keep tabs on social shifts and trends to stay relevant.

Managing social media is tasking especially if you have to run the business as well. If this will pose a problem, it is advisable to find a social media marketer and strategist to handle your business on your social media platforms.

Although you will have to pay a large amount of money to these people, they have enough experience to ensure a good job.

5. Vulnerability to Competitors

One of the disadvantages of social media for business is the fact that business accounts are visible to every user and competitors have their eye on there you always.

They watch your every move and can copy your marketing strategies and use them to the advantage of their businesses.

They can easily put your business off the market because they study how you run your business on your social media accounts.

All your creativity and innovations are at risk since other people can run their brands using your ideas.

6. Quality Contents

Like I said earlier, marketing your business on social media requires attention and dedication. Business owners should be conscious of the kind of posts they make.

You should avoid boring content, repetition, blurry pictures, and a lot more. People pay attention to these things.

You get engagements if you offer quality and interesting content on your media pages, answer frequently asked questions from clients on your page, etc.

7. Trolling

There are various disadvantages of social media for business and trolling is one of them.

Even when you try as much as possible to give the best responses to users, most times you find out that some of your followers are not following for the products and services you render but for the sole purpose of trolling you.

These people are the popular “trolls” of the web. Trolls are seen by some people as treasures, but they are not the best in when it comes to business, therefore, you should learn how to deal with them.

8. Extortion Problems

Here’s one of the big cons of social media for business. The issue of extortion is frequent and comes in many forms. Some business owners are guilty of giving out products or services first before receiving payment.

Yes, don’t be surprised. Most business owners can tell how many times they have been duped of their money several times.

Some have even been extorted by clients and non-clients who request benefits like gifts, discounts, and even money in exchange for giving positive comments about their businesses on social media.

9. Bad Publicity

The same way social networks provide interesting adverts for your business, don’t forget they can as well spread ill things about your business.

There are two things to do to avoid this:

  1. Give quality services always
  2. Manage complaints from clients effectively with good resolution.

10. High Costs of Advertising

The cost of advertising on social media is out of control, especially if you can’t track your targets or budget.

On Facebook, for instance, the average cost per click is $5 to run an ad, and on YouTube cost $10 to run an ad for a day too. Small businesses may not have the capacity to afford this.

To avoid spending more on ads, work with an expert to control your budget and target. This is one of the disadvantages of social media for business.

11. Slow Investments Returns

Are you expecting high and quick returns? Social media is not the place. you need to put a lot in place before this can be achieved.

You have to grow your audience, message the right way, and increase your business engagement and loyalty. Social media is a long-term thing investment and if you can keep up with that, then you should do the following:

  • Always Track your campaign performance
  • Check your competition, and
  • Indulge in what works more.


Note that these cons of social media for business does not mean business owners should completely avoid social media marketing but should have a knowledge of what can destroy their business when they choose to use social media.

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